FAQs
Frequently Asked Questions (FAQs)
1. What types of products do you offer?
We offer a wide range of home decor items including wall art, throw pillows, rugs, lighting, vases, candles, decorative accents, and more—curated to suit a variety of styles from modern minimalism to cozy rustic charm.
2. Do you offer international shipping?
Yes! We ship worldwide. Shipping fees and delivery times vary depending on the destination. You’ll see shipping options and costs at checkout.
3. How long will it take to receive my order?
Processing times typically take 1–3 business days. Delivery times depend on your location and chosen shipping method, but most orders arrive within 5–10 business days.
4. Can I return or exchange an item?
Yes, we accept returns and exchanges within 14 days of delivery. Items must be unused and in their original condition. Please visit our Return Policy page for full details.
5. What should I do if my item arrives damaged?
We’re sorry for the inconvenience! Please contact us within 48 hours of receiving your order with photos of the damage. We’ll work quickly to replace the item or issue a refund.
6. Do you offer gift wrapping or personalized notes?
Yes! You can add gift wrapping and a personalized message at checkout—perfect for birthdays, housewarmings, or holidays.
7. How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number and link so you can follow your package every step of the way.
8. Are your products eco-friendly or sustainably sourced?
We’re committed to sustainability. Many of our products are made from natural, recycled, or ethically sourced materials. Look for the “eco-friendly” badge in our product descriptions.
9. Do you offer bulk or wholesale orders?
Yes, we do! For wholesale pricing or bulk purchases for events or businesses, please reach out to us at [your email].
10. How can I contact customer support?
You can reach us via email at [your support email] or use the contact form on our website. We typically respond within 24–48 hours.